Introduction

This Privacy Policy explains how Sarpanch Sagar Shelar collects, uses, stores, and protects personal and business data in compliance with Indian data protection laws, Meta Business Policies, and RCS guidelines.


Information We Collect

We may collect:

  • User Information: Name, business details, email, phone number
  • Device Information: IP address, browser, OS
  • Cookies & Tracking Data
  • Message Data: Sender IDs, timestamps, delivery reports (not message content unless required)

Purpose of Data Collection

Data is collected to:

  • Provide messaging services
  • Verify business identity
  • Ensure compliance with Meta & RCS policies
  • Improve service performance
  • Meet legal and regulatory obligations

Consent for WhatsApp & RCS Data Processing

By using our services, users explicitly consent to processing of data required for WhatsApp Official API and RCS message delivery as per platform policies.


Legal Basis for Processing

Processing is based on:

  • User consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

How We Use Collected Data

We use data to:

  • Deliver messages
  • Provide dashboards and analytics
  • Prevent fraud and abuse
  • Communicate service updates

Data Retention & Deletion

Data is retained only as long as necessary for service delivery or legal compliance. Users may request deletion subject to regulatory requirements.


Data Sharing with Third Parties

We may share data with:

  • Meta Platforms Inc.
  • Google and RCS providers
  • Telecom operators
  • Regulatory authorities when legally required

Security Measures & Encryption

We implement industry-standard security practices including access controls, encryption, and secure servers to protect data.


Cookies & Tracking Technologies

Cookies help improve user experience and analytics. Users may disable cookies through browser settings.


Data Transfer & Storage (India-based)

Data is primarily stored on secure servers located in India or compliant jurisdictions.


User Rights

Users have the right to:

  • Access their data
  • Request correction
  • Request deletion (subject to law)
  • Withdraw consent

Requests can be made via email.


Policy for Children

Our services are not intended for individuals under 18 years of age.


Updates to Privacy Policy

We may update this Policy periodically. Continued use indicates acceptance.


Governing Law (India)

This Privacy Policy is governed by Indian law, with jurisdiction in Pune, Maharashtra.


Contact Information

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A large industrial building with white and gray walls and a sign that reads 'Tanishq Polymers.' There are green trees in front and a motorcycle parked on the left. The building has small windows and a corrugated metal extension on the roof.